FAQs

Can I wash my Doonas?

Yes, you can wash and dry your doona in our machines. Our general rule of thumb is dry slow and low to ensure you do not damage or pop the doona. You need to allow a minimum of 120 minutes of drying time. If you don’t have time to wait, we can wash and dry this for you book a pick-up here.

Wash instructions: use an XXL Washer the smaller ones will go out of balance. 

Dry instructions; dry slow and low. 

If your Doona has feathers or wool inside it you need to put it on a low heat setting for a long period of time, checking this intermittently. To check the Doona, you can open the dryer door which will automatically stop the machine. Alternate the heat and press start to continue the cycle.

To load up 90 minutes of drying time; 

-Select dryer number on payment terminal (follow the arrows).

– Select 45min dry time and hover your phone or card over the payment terminal until authorised. 

– Select Low temperature and press start. 

** Repeat the process again ** and you will see the machine will load up 90minutes of drying time. 

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What fits 15kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 12kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 10kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 9kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 7kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.