Detergent & Softener are automatically included in each wash. The detergent and the softener are programmed to be dosed into the washing machine at a specific time of the cycle.  The detergent we use allows for thermal sanitisation in hot and cold temperatures. It is effective without being too hard wearing on garments. It has a light fragrance. The softener we use is hypoallergenic and leaves your clothes and towels particularly fluffy and smelling fresh. 

If you are washing something that is stained; pre-treat the stain using a stain remover such as a sard spray. 

Some customers prefer to add their own softener on top of what is already being dosed. Please note, if you wish to do this place the detergent or the softener in the drum near the seal of the door. NEVER place this on top of your clothes as it will stain. Softeners actually contain oil in them, and we cannot be held responsible for any marks they leave on garments.