FAQs

What do I put my laundry in?

If you’re a first-time user, you can place your dirty laundry in a bag and we will label upon pick up. Please ensure you have checked your pockets and pre-treat any stained clothing. 

One bag per load. We put everything in one bag into the machine. If you want your items to be separated colours vs whites or towels, you will need to place these in separate bags. 

Our wash settings are warm wash, and medium dry. If you want otherwise, you need to specify in the preferences section of your order or if you have missed this please label this on the bag directly.

Regular users will receive a Foam bag and are charged a fixed price to fill that bag. If you have more than that one foam bag worth of laundry or you fill beyond the fill line, we will charge you $5.50 per kilo that it is over. 

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What fits 15kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 12kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 10kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 9kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.

What fits 7kg?

Once we wash, dry & fold your items, we weigh them to calculate the cost. Join our FOAM repeat subscription to get additional discounts per kilo! Mattress protectors, pillows, doona inners and heavy blankets are charged separately.