Privacy Policy

The Trustee Sapouni Pty Ltd as trustee for the Sapouni Pty Ltd trading as “Foam Laundry Lounge”
(ABN 79 302 658 369) (“we”, “us” or the “Company”) is committed to privacy protection.
At https://foamlaundry.com.au/ (“this site”), we understand the importance of keeping personal
information private and secure. This privacy policy (“Privacy Policy”) describes generally how
we manage personal information and safeguard privacy. If you would like more information,
please don’t hesitate to contact us.

We care about your privacy:

We will never rent, trade or sell your email address to anyone.
We will never publicly display your email address or other personal details that identify you.

The Australian Privacy Principles

We will treat all personal information in accordance with any and all obligations that are binding
upon us under the Privacy Act 1988 (Cth) (“Privacy Act”). The Privacy Act lays down 13 key principles
in relation to the collection and treatment of personal information, which are called the
“Australian Privacy Principles”.

What is “personal information”?

Personal information held by the Company may include your:

• name and date of birth;
• residential and business postal addresses, telephone/mobile/fax numbers and email addresses;
• bank account and/or credit card details for agreed billing purposes;
• any information that you provided to us by you during your account creation process or added to your user profile;
• preferences and password for using this site and your computer and connection information; and
• any information that you otherwise share with us.

Information provided to Stripe

All purchases that are made through this site are processed securely and externally by Stripe.
Unless you expressly consent otherwise, we do not see or have access to any personal information
that you may provide to Stripe, other than information that is required in order to process your
order and deliver your purchased items to you.

How we may collect your personal information

At this site, we only collect personal information that is necessary for us to conduct our business
as providers of laundry services, with self-service laundromats and a wash, dry & fold laundry delivery service.

• find information relating to Foam’s Self-Service Laundromats; and
• book a wash, dry & fold laundry delivery service.

Information that you provide to us

We may collect personal information that you provide to us about yourself when you:

• use this site, including when you:
  • create a user account;
  • add information to your user profile;
  • purchase any services through this site;
  • register for access to premium content or request certain premium features; or
  • complete an online contact form to contact us;
• provide information to us by telephone or through marketing or competition application forms;
• send us an email or other communication.

IP addresses

This site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers
on the internet to uniquely identify them within the global network. The Company collects and
manages IP addresses as part of the service of providing internet session management and for security purposes.

Cookies

This site uses “cookies” to help personalise your online experience. A cookie is a text file or a
packet of information that is placed on your hard disk by a web page server to identify and interact
more effectively with your computer.

Why we use cookies

This site uses cookies in order to:

• remember your preferences for using this site;
• manage the signup process when you create an account with us;
• recognise you as logged in while you remain so;
• facilitate e-commerce transactions;
• show relevant notifications to you; and
• remember details of data that you choose to submit to us.

Third party cookies

In some cases, third parties may place cookies through this site. For example:

• Google Analytics;
• Google AdSense;
• third-party social media applications.

Changes to this Privacy Policy

From time to time, it may be necessary for us to revise this Privacy Policy. Any changes will be in
accordance with any applicable requirements under the Privacy Act and the Australian Privacy Principles. We may notify you about changes to this Privacy Policy by posting an updated version on this site.

If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Federal Privacy Commissioner’s website (see www.privacy.gov.au).